Frequently Asked Questions

Products and ordering

What products do you sell?

We offer polymailers and mailing and packaging supplies to help you pack your orders with personality. Browse our collections for available sizes, designs, and colors.

How many mailers come in a pack?

Products labeled “Pack of 10” include 10 mailers in the same design or selected color. Check each product listing for its pack quantity and dimensions.

Can I order different designs?

Yes! You can order packs in different designs, colors, and sizes. Each pack contains the same design or selected color, rather than an assortment. Different designs and other merchandise can be combined to reach the $10 order minimum.

What size polymailer should I choose?

Measure your item with any protective packaging included. Allow extra room for the item’s thickness and for sealing the mailer. Check the dimensions in each product listing. If you’re unsure, email us at glamnglitzmail@gmail.com with your item’s measurements before ordering.

Is there a minimum order?

A minimum merchandise subtotal of $10 after discounts is required for shipping. Shipping charges and taxes do not count toward the minimum. Mix and match designs and other products to reach it. This minimum does not mean shipping is free.

Shipping

When will my order ship?

Orders are processed within 1–7 business days, excluding weekends and holidays. High order volumes may cause additional processing delays. Processing time is separate from the carrier’s delivery time. If there is a significant processing delay, we will contact you by email or telephone.

Where do you ship, and what does shipping cost?

We ship within the United States, including U.S. territories and APO/FPO/DPO addresses. We do not currently offer international shipping. Shipping charges are calculated and displayed at checkout.

How do I track my order?

Once your order ships, you’ll receive a shipment confirmation email with tracking information. Tracking may take 24–48 hours to become active. Delivery delays can occasionally occur.

What if my package is damaged or lost during shipping?

Please contact the carrier to file a claim for shipping damage or loss. You can also email glamnglitzmail@gmail.com for assistance with the claim. Keep all packaging materials and damaged items.

Returns and order help

Can I return or exchange my order?

All sales are final. We do not accept returns or exchanges or issue refunds for change of mind. Please review your selected sizes, designs, colors, and quantities before placing your order.

What if I receive an incorrect or defective item?

Email glamnglitzmail@gmail.com with your order number, a description of the issue, and clear photos of the items and packaging so we can review it. This policy does not limit your rights under applicable law.